It's very simple, click on the button "Create my account distributor", register by completing the data and click "send". We check your official professional existence and we validate your account within 24 to 48 hours by sending you a confirmation email. You then have access to our competitive rates and our very flexible purchase conditions.

What are your terms of purchase for distributors ?

Reseller prices are only available to professionals who have an official identification number. Minimum order is only 75 € and free shipping apply for order of 150€ or more in France (excluding overseas territories) and for order of 350€ and more in the EU(including Switzerland). We buy back your unsold products according to the "Terms and Conditions professionals."

Discounts are applied from a 500 € order value.

What are the rates of value added tax ?

The value added tax concerns only France. Products that are consumed by mouth are food supplements with a 5.5% VAT. Other products are cosmetics 20%.

How to Order ?

Is it that I can place an order in several ways ?

Yes of course. You can order through our website (after registering) or off-site in different ways.

The rapid preferred way and simply is through by our website, everything is automated, you just have to click on the products of your choice for to fill your basket. Then you choose your payment method.

If you wish, you can place your order in the traditional way by email, by phone (in French) or by mail. See all our contact information under "Contact". In this case, it is necessary to specify the references of chosen products, your delivery address and your TVA number, writing legibly.

Can I order without creating an account ?

Yes, you just provide us a valid VAT number. You can order at outside of website, by email, by phone (in French) or by mail. See all our contact information under "Contact". In this case, it is necessary to specify the references of your chosen products, your delivery address and your TVA number, writing legibly.

How do I know if my order has been taken into account ?

You will receive an order confirmation by email. Then the tracking number of your package will be sent. You also have the ability to track the progress of your order in the "My Account".

Can I change my order after it has been validated ?

This is possible only if your package has not yet been prepared and closed. You must contact us through the "Contact" and tell us your customer number and order number.

How to pay a order ?

What payment methods can I use ?

You can choose the mode of payment, all are completely secure.

Direct and immediate payment by the website:

by credit card with one of the largest French banks, maximum security guaranteed. Several types of cards indicated on the website are accepted. Your banking encrypted data are not transmitted to third parties, not even at our society.

Indirect payment by sending (in this case, your package is sent after receiving your payment):

- by international bank transfer specifying the number of your order. Our bank details will be sent by email upon confirmation of your order.

- by international postal order or western union or check (only issued by a French bank) payable to Vital Perfect, quoting your order number, and send to: Vital Perfect, 20 av Vincent Négrel 83740 La Cadière d'Azur, France.

Online payment is it secure ?

Yes, the online payment we offer is completely secure. This is one of the largest French banks, guarantee maximum safety. Several types of cards indicated on the website are accepted. Your banking encrypted data are not transmitted to third parties, not even at our society.

Can I pay by international bank transfer or postal order or check or Western union ?

Yes, you can pay by international bank transfer specifying the number of your order. Our bank details will be sent by email upon confirmation of your order.

You can also pay by international postal order or Western union or check (only issued by a French bank) payable to Vital Perfect, quoting your order number, and send to: Vital Perfect, 20 av Vincent Négrel 83740 La Cadière d'Azur, France.

For these payments methods, your package is sent after receiving your payment.

How it works for the delivery ?

Do you ship worldwide ?

Yes but be careful, you must ensure that our products are allowed in your country and we do not refund any customs charges.

Regarding shipping, they are automated depending on your country and the total weight of your items and they appear in your cart before checkout.

What are the shipping costs ?

Regarding shipping, they are automated depending on your country and the total weight of your items and they appear in your cart before checkout. The free shipping is applied from 150 € in France (excluding overseas territories) and from 350 € for the EEC countries (including Switzerland).

In how soon will I receive my order ?

The majority of orders are processed in the order in the same day or the next working day and shipped immediately. Then, the time depends only on the post or carrier. Here are average times, given as an indication, in Colissimo:

- 2 days in France

- for neighboring foreign countries 4-6 business days

- for other countries in Europe 4-9 working days

- for non-European countries, it is very difficult to answer because this varies greatly depending on the area of the world and countries. For most countries, postal services are efficient and fast, it is usually 5 to 10 days, but watch out for certain areas or countries (for exemple, Oceania or more African countries), we found more than 15 working days.

- for DOM-TOM 6-12 working days

Does your package is discreet ?

All our packages are discreetly and securely sealed. We prioritize confidentiality, ensuring that our parcels are completely neutral, preventing anyone, including your postman, from guessing the contents.

How can I track the progress of my order ?

You will receive an order confirmation by email. Then, the tracking number of your package will be communicated to you. You can follow it in real time on the carrier's website.

Is it possible to buy your products in your company premises ?

We don't have a physical store. Our products are distributed solely through parcel deliveries, even for local customers. This helps streamline our operations and avoids the need for extra staff and space, ultimately keeping our selling prices competitive.

How to get my Forgot your password ?

Very simple, click on "My Account", then on "Forgotten Password" and enter your e-mail address. A message will be sent to you for reset your own password.

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Frequently Asked Questions

You can find here the answers to the most common questions. See also "General terms of sale for professionnals" which details many points.

How to become a distributor ?